This privacy policy describes how SOCIETE COOPERATIVE AGRICOLE LES COTEAUX DE PIERREVERT collects, uses, and protects the personal information of website users.

Data controller

The data controller is:

SOCIETE COOPERATIVE AGRICOLE LES COTEAUX DE PIERREVERT
1 Avenue Auguste Bastide
04860 Pierrevert
France
RCS Manosque: 782 408 926

Personal data collected

When you use our site, we may collect certain personal information about you, including:

  • first and last name

  • postal address

  • email address

  • phone number

  • payment information (securely processed by payment providers)

  • order history

  • IP address and browsing data

This data is collected, notably, when you:

  • place an order on the site

  • create a customer account

  • contact customer service

  • subscribe to a newsletter

  • browse the site

Purpose of data collection
The personal data collected is used to:

  • process and deliver your orders

  • manage your customer account

  • provide customer service

  • improve the site's user experience

  • send commercial communications if you have consented

  • ensure site security and prevent fraud

Legal basis for processing

Data processing is based on:

  • the performance of a contract when placing an order

  • legitimate interest for service improvement and site security

  • your consent for sending marketing communications

Data retention period

Personal data is retained for the period necessary for the purposes for which it was collected, specifically:

  • customer data: duration of the commercial relationship then archiving according to legal obligations

  • billing data: 10 years in accordance with accounting obligations

  • marketing data: until consent is withdrawn

Data sharing

Certain data may be transmitted to third-party providers strictly necessary for the site's operation, including:

  • Shopify (hosting and e-commerce platform)

  • payment providers

  • carriers for order delivery

  • marketing and analytics tools

These providers are required to respect data confidentiality and security.

Cookies

The site uses cookies to improve the browsing experience, analyze site usage, and offer tailored content.

A cookie is a file stored on your device when you browse a website.

The cookies used may serve to:

  • ensure the proper functioning of the site

  • remember your shopping cart

  • analyze site traffic

  • personalize the user experience

You can configure your browser at any time to refuse cookies.

User rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • right of access

  • right to rectification

  • right to erasure

  • right to restriction of processing

  • right to object

  • right to data portability

You can exercise these rights by contacting: commercial@cave-pierrevert.com

You also have the possibility to lodge a complaint with the CNIL.

Data security

SOCIETE COOPERATIVE AGRICOLE LES COTEAUX DE PIERREVERT implements all appropriate technical and organizational measures to guarantee the security and confidentiality of personal data.

Changes to the privacy policy

This privacy policy may be modified at any time to reflect legal, regulatory, or technical developments.

The applicable version is the one published on the site at the date of consultation.

Contact

For any questions regarding the protection of personal data, you can contact:

SOCIETE COOPERATIVE AGRICOLE LES COTEAUX DE PIERREVERT
1 Avenue Auguste Bastide
04860 Pierrevert
France
Email: commercial@cave-pierrevert.com